Messages and fixes
| Message | What to do |
|---|---|
| “Microphone permission was denied. Allow microphone access for Jam in your browser settings and try again.” | Open the site settings for Jam (often the icon beside the address) and allow the microphone. Then reload. |
| “No microphone was found. Connect one and try again.” | Connect a microphone or headset and check your system sound settings. |
| “Microphone recording isn’t supported by this browser.” | Update your browser or use another one. |
| “Microphone recording needs a secure (https) connection.” | Open Jam at its https address. |
| “This browser can’t record in sync with playback. Update it or try another browser.” | Update your browser or use another one. |
Other checks
- Another app may be using the microphone, such as a video call. Close it.
- On a computer, check the system input in your sound settings: the right device, with its level up.
- On iPhone and iPad, check Settings → Privacy & Security → Microphone for your browser.
The tuner uses the microphone too, so it’s a quick test: if the tuner reacts to your voice, the microphone works.
