No sound at all
- Check the mix. If any part is soloed, everything else is silent. Clear the solos and unmute the parts (the mixer).
- Check your device. Turn up the volume, check the output (headphones, speakers or Bluetooth), and on iPhone make sure silent mode is off.
- Wait for the song. While it’s still being separated, some parts may not be ready to play.
- Reload the page, or try another up-to-date browser.
Your takes are silent
Takes play only at 1× and in the original key. Reset tempo and pitch (tempo).
Changing the key does nothing
If you see “Pitch engine still loading, please retry in a few seconds or refresh the page.”, wait a moment or reload.
Crackles, dropouts or drift
- Close other tabs and apps that use audio or a lot of memory.
- Bluetooth headphones add delay; wired headphones keep recordings in sync.
- Reload the page.
If it keeps happening, email us your device, browser and the song’s title.
